Privacy Policy

Last updated: 1 January 2025

1. Who We Are

Vantus Digitals is the digital services brand of VC Integrated Ventures Limited (RC No. on file), a company registered under the Corporate Affairs Commission of the Federal Republic of Nigeria. Our registered address and full corporate details are available upon request.

For the purposes of this Privacy Policy, "Vantus Digitals", "we", "us", and "our" refer to VC Integrated Ventures Limited trading as Vantus Digitals.

If you have any questions about this policy, contact us at: hello@vantusdigital.me

2. What Data We Collect

We may collect the following categories of personal data when you interact with our website, services, or communications:

• Identity data: name, business name
• Contact data: email address, phone number (including WhatsApp number)
• Communication data: messages, enquiries, and responses submitted through our contact forms or WhatsApp channels
• Technical data: IP address, browser type, device type, and pages visited on our website (collected via standard server logs or analytics tools)
• Usage data: how you interact with our website and services

We do not collect sensitive personal data (such as health information, financial account numbers, or government ID numbers) unless expressly required for a specific service and with your explicit consent.

3. How We Collect Your Data

• Directly from you — when you fill in a contact or demo request form, send us an email, or message us on WhatsApp
• Automatically — when you visit our website, certain technical data may be collected through cookies or server logs
• From third-party platforms — if you interact with our WhatsApp automation services, data may be processed through third-party API infrastructure in accordance with their terms of service

4. How We Use Your Data

We use the data we collect for the following purposes:

• To respond to your enquiries and provide requested services
• To book and manage demo appointments
• To deliver and improve our WhatsApp automation and digital services
• To send relevant service communications (not unsolicited marketing without consent)
• To comply with legal and regulatory obligations
• To protect the security and integrity of our services

We will never sell your personal data to third parties.

5. Legal Basis for Processing

We process your personal data on the following lawful bases under Nigeria's Nigeria Data Protection Regulation (NDPR) and applicable data protection law:

• Consent — where you have given us clear permission to process your data for a specific purpose
• Contractual necessity — where processing is required to deliver a service you have requested
• Legitimate interests — where we have a genuine business reason that does not override your rights
• Legal obligation — where we are required to process data to comply with applicable law

6. Data Sharing

We do not sell, rent, or trade your personal data. We may share data only in the following circumstances:

• Service providers: third-party platforms necessary to deliver our services (e.g., cloud hosting, CRM tools, messaging infrastructure). These providers are contractually bound to process data securely and only on our instructions.
• Legal requirements: if required to do so by law, court order, or regulatory authority
• Business transfer: in the event of a merger, acquisition, or sale of assets, data may be transferred subject to the same privacy protections

7. Third-Party Services

Our services may involve interaction with third-party platforms including, but not limited to, messaging infrastructure providers. When your data is processed through such platforms, their own privacy policies apply. We are not responsible for the privacy practices of third-party services.

We are an independent service provider and are not affiliated with any third-party platform operator.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.

9. Your Rights

Under the NDPR and applicable law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal obligations)
• Object to or restrict certain types of processing
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with the Nigeria Data Protection Commission (NDPC)

To exercise any of these rights, contact us at hello@vantusdigital.me.

10. Cookies

Our website may use cookies or similar tracking technologies to improve your browsing experience and collect basic analytics data. You can control cookies through your browser settings. We do not currently use third-party advertising cookies.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

12. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us and we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Vantus Digitals
(A brand of VC Integrated Ventures Limited)
Email: hello@vantusdigital.me
Phone: +2348117663143
Website: vantusdigital.me